Training & Professional Development Content Manager

Location

(Full-time remote)

Travel:

10-15% of time

Reports To:

Director of Training & Professional Development

Job Description:

The Training & Professional Development Content Manager, as a remote team member of NAADAC Training & Professional Development, is responsible for managing past, present, and future content accessible to NAADAC Members and the mass public. Success relies on building a content review system for all NAADAC’s existing portfolio of trainings, a rating system to identify those trainings in need of further marketing efforts, a proposal or recommendation based on that rating, and a plan to generate new content. In addition, this role will ensure NAADAC’s portfolio of trainings contains accurate and up-to-date clinical information that accurately represents NAADAC’s philosophy, addiction treatment trends and needs, and updated ethical guidelines/policy updates.

Company Description:

NAADAC, the Association for Addiction Professionals, represents the professional interests of more than 100,000 addiction counselors, educators and other addiction-focused health care professionals in the United States, Canada and abroad. NAADAC’s members are addiction counselors, educators and other addiction-focused health care professionals, who specialize in addiction prevention, treatment, recovery support and education. An important part of the healthcare continuum, NAADAC members and its 47 state and international affiliates work to create healthier individuals, families and communities through prevention, intervention, quality treatment and recovery support.

Qualifications

  • Master’s level or higher clinical degree in relevant field with a minimum of 3 years of experience in training, workforce development, or professional development capacity.
  • Demonstrated ability to build and maintain clinical training content for a mass national or international audience representing multiple licenses/certifications.
  • Proficiency with the federal code of ethics for those credentials represented in the addiction profession.
  • Demonstrated ability to stay up to date on trends and crisis facing the addiction profession.
  • Experience as a licensed/certified direct care counselor, preferably in the addiction profession.
  • Preference for those with CPLP or CPTM certifications, with applied experience using adult learning principles.
  • Training delivery and training management experience preferred.
  • Highly motivated, hardworking, well organized, and able to handle a variety of tasks simultaneously.
  • Demonstrated track record of flexibility; ability to adapt and react quickly to unexpected changes, prioritize tasks with excellent organization skills and time management skills, anticipate problems, provide creative solutions, and meet deadlines in challenging situations.
  • Demonstrated problem solving and decision-making skills.
  • Extremely strong attention to detail.
  • Strong written and verbal communication skills.
  • Experience in data-based decision-making and management.
  • Hyper-organized individual with examples of work exhibiting advanced project management, task-organization, building systems, including Standard Operating Procedures (SOPs).
  • Ability to work with diversity and as a team player.
  • Technology
    • Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint) and Adobe Acrobat.
    • Experience using Microsoft Excel for the purpose of tracking content, rating content, and recommending content for removal or promotion.
    • Some familiarity with Learning Management Systems (LMS) or Association Management Systems (AMS).
       
  • Travel: Requires the ability to work full-time remotely and the availability for potential travel, nationally, up to 10-15% of time with base location remote.

Duties

  • Build an objective content grading system to guide annual review of all existing NAADAC Trainings.
  • Audit existing learning content to develop and implement a strategy for re-organizing curriculum against modular objectives and units to enable re-use across courses.
  • Establish and implement guides, curriculum markers and training programs to better inform future instructors on critical content development principles (shaping the future of training & development for NAADAC).
  • Co-develop standards for excellence in curriculum design that can be used in creating and evaluating content and for guiding future decisions on what should be selected, maintained/archived, or redesigned.
  • Author an instructional design roadmap for instructional designers to redesign select trainings as interactive.
  • Provide brief review and feedback for current live NAADAC instructors (both live and in-person/live trainings).
  • Collaborate with communication’s team for updating online content, messaging, and language.
  • Project-lead for NAADAC’s Call for Publications – an annual call for local experts and specialists to propose their clinical manuals, workbooks, or activities to be considered for national joint-publication with NAADAC.
  • Content Management:
    • Achieve monthly milestones for archived content management, including which trainings need re-approval, which trainings need separate CE approval through other licenses/certifications, which trainings would benefit from specific-state board promotion and which are out of date.
    • Update all public-facing language for any content under review.
    • Beta test upcoming CE quizzes with presentation to ensure accuracy and CE quiz key is aligned.
    • Upload CE quizzes into NAADAC learning database for member and non-member use.
    • Group each training in the grouping that best matches its content.
    • Work closely with other internal departments to clarify content description, product development, potential for aligned services, and member interactions with the goal of enhancing staff awareness of NAADAC educational content and product offerings.
       
  • Content Development:
    • Assist Director of Training & Professional Development in developing new trainings to be delivered in live webinar format, live in-person training, and self-paced OnDemand.
    • Provide clinical guidance and outline content for instructional designers.
    • Partner with top selected publication proposals in redesign (if necessary) of content and co-branding in alignment with NAADAC’s clinical philosophy.
       
  • Content Engagement:
    • Develop content engagement principles and guidelines based on archived review and comparison of participant feedback.
    • Leverage participate feedback for data-based engagement experiences with active learners.
    • Support communication’s team with engagement planning at affiliate, regional, and annual conference events.
       
  • Content Review:
    • Assist Director of Training & Professional Development and Director of Communications in reviewing article submissions for NAADAC’s magazine, Advances in Addiction & Recovery.
    • Provide edits and re-writes for selected feature’s articles.
    • Assist with magazine CE quiz development, administration, and review process.
       
  • Event Coordination:
    • Affiliate Events:
      • Oversee presentation review for selected presenters.
      • Assist communications team with clinical content review.
         
    • Annual Conference:
      • Responsible for potentially participating as on-site event support team for NAADAC’s Annual Conference.
      • Oversee presentation review for all selected annual conference presenters.
      • Communicate with presenters to ensure timely slide deck submission, including feedback and requested edits.
         
  • Other Duties:
    • Work with other members of senior leadership team in strategic decision making on revenue-generating potential within NAADAC’s training portfolio.
    • May be called upon to assist with special projects and assume responsibility for the development, administration, and promotion of specific projects, as required.

Benefits

Benefits include health insurance, dental insurance, life insurance, long-term and short-term disability insurance, 401K, paid time off, family-friendly benefits, and other benefits. Onsite positions also include free onsite parking and gym access.

How to Apply

Please email resume and cover letter to jobs@naadac.org with "Training & Professional Development Content Manager" in the subject line. 

NAADAC provides a comprehensive benefits package that includes health insurance, life insurance, long-term and short-term disability insurance, 401K, paid time off, and other benefits. Onsite positions also include free onsite parking and gym access.

NAADAC provides a fair and equal employment opportunity for all employees and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. NAADAC hires and promotes individuals solely based on qualifications for the position to be filled and business needs.