Advances in Technology in the Addiction Profession, Part V: Connection? Can an App Really Do That?

Friday, August 27, 2021 @ 12:00-1:30pm ET (11CT/10MT/9PT)

Register Now!

Watch: On-Demand Recording (coming soon...)
Download: PowerPoint Slides (coming soon...)
CE Credit: Online CE Quiz (coming soon...)
Answers: Live Event Q & A (coming soon...)

An increased number of clients present with depression and anxiety, which results from - or may be caused by - social isolation and loneliness. As clinicians, the goal is to decrease symptoms and help make connections between feelings and behavior. Can an app help clinicians better help their clients? There are many different mental health and wellness apps out there – some offer “technique” approaches to reduce symptoms, others are a marketplace to help partner clients with therapists, others offer recovery support or community. The demand for mental health care has sky-rocketed in the last year and the demand on providers has, as well. Can an app provide solutions to rising cases of social isolation and loneliness AND assist clinicians with larger caseloads? To app or not to app? Too much too soon? Or not soon enough? We will explore these questions during this presentation.


Ingrid D. Hicks, PhD, is a licensed clinical psychologist as well as Owner of TransformationServices, Inc. Hicks is an educator, including: Director of the Psychology Training Program, which also serves psychiatric residents and medical students, at the University of Wisconsin Medical School (Milwaukee Clinical Campus), as well as a consultant, grant writer, and author specializing in minority education and curriculum development. Hicks provides clinical oversight and supervision, as well as psychological consultation to individuals and institutions. In 1991, Hicks became the author of one of the first self-help books written for African-American women. Of late, she guides the Third Sector Impact (TSI) consortium providing EAP services to large and small companies, including employees of the state of Wisconsin.

Nikhil Zaveri is a software developer and founder of his own Madison-based information technology consulting firm, TriShulla, LLC, a Wisconsin minority business enterprise. Zaveri has experience as an Enterprise IT architect, as well as a technology governance manager, a GIS-based market intelligence strategist, and a CRM implementation consultant. He has successfully led projects for start-ups and small and mid-size businesses, as well as several U.S. and state government agencies.

Learning Objectives
  • Participants will be able to understand the pre and post cursors of loneliness and isolation.
  • Participants will be able to identify "share and care" stories, that can be utilized in treating trauma.
  • Participants will be able to identify the importance of using technology WISELY in building and maintaining a practice, clinic, etc.
Content Level


  • Beginning level courses introduce learners to a content area; include information about a condition, treatment method, or issue; and involve learning and comprehending content.

Polls and Q&A

Earn Continuing Education Hours (CEs)

A Certificate of Completion for 1.5 CEs is available by participating in this specialty online training and passing an online CE quiz. Those who successfully complete the full series and pass all six CE quizzes for this six-part series will be eligible to apply for the Certificate of Achievement for Advances in Technology in the Addiction Profession. Access to the online CE quiz will be in your NAADAC profile after registration. Click here for a complete list of organizations who approve NAADAC to provide continuing education hours.


Receive 1.5 CEs for $25.

Who Should Attend

Addiction professionals, employee assistance professionals, social workers, mental health counselors, professional counselors, psychologists, and other helping professionals that are interested in learning about addiction-related matters and how to incorporate technology into treatment and recovery.


Live closed captioning is available and the captioning capabilities are in compliance with the practices defined in Worldwide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) and Section 508 of the Rehabilitation Act. In addition, transcripts are available for on-demand webinars recorded on and after March 27, 2019.

Questions, comments, or concerns about NAADAC Education? Take a look at our Webinar FAQs or email NAADAC.

Click here to learn about system requirements for NAADAC Webinars.

This presentation is for individual use only and may not be reproduced without permission from NAADAC.