Free NAADAC Webinar

A Recorded Webinar

As of January 2023, registration and CE quiz and Certificate access for the NAADAC Free Webinar Series are available in the NAADAC Education Center. Click here to learn about the NAADAC Education Center.

Recorded on Wednesday, July 10, 2019 

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Many gender-specific residential programs striving to provide trauma informed care either overlook the intake and orientation process or only give it cursory attention. However, the first 72 hours may determine if the client feels safe, a basic tenet of trauma informed care, which determines her response towards treatment. During the intake process, staff probe into the most personal and sensitive part of a woman’s life, which can be extremely intrusive, painful, and re-traumatizing. Additionally, women can have a host of experiences that may emerge during intake, thus triggering trauma responses and set the tone for their perception of the program. This workshop will inform the development of a gender-specific trauma-informed approach during the intake and orientation period: The First 72 Hours.

Learning Objectives
  • Identify the five core values of trauma-informed care.
  • Compare and evaluate current intake and orientation processes through a trauma sensitive lens.
  • Develop an action plan to create identified change in policy, procedure, or organizational behavior.

Education is FREE to all professionals

Earn 1.5 Continuing Education Hours (CEs)

To earn a CE Certificate for viewing this webinar, you must view the webinar in its entirety, pass the CE quiz, and complete the online survey evaluation.

  1. Upon completing the webinar, you will have access to the CE quiz within the course you are taking. Find the CE quiz in the NAADAC Education Center and click “purchase.” NAADAC members will be prompted to register for the CE quiz for free, while non-members will be prompted to pay a $20 processing fee to access the quiz.
  2. A score of 80% or higher is required to pass the CE quiz and access your CE certificate. You have 10 opportunities to pass the quiz. If you are unable to pass the quiz in the allocated number of tries, then you must retake the course.
  3. Upon passing the CE quiz, you will be required to complete the survey evaluation for the course. Once that is completed, your CE certificate will be immediately available in your account in the NAADAC Education Center to download and print. All certificates will be stored in the NAADAC Education Center under your profile name. Click here for detailed step-by-step instructions on how to access your CE quiz and download your CE certificate.

Click here for a complete list of organizations who approve NAADAC to provide continuing education hours.
This webinar is NOT eligible for ASWB ACE CE hours or NASW CE hours.


Charlene Sears-Tolbert, MA, ABD, CAP, ICD&AC, combines her life experience with over 30 years of passionately working in the addictions arena. She’s employed by Bridges International and has held several positions including Counselor, Clinical Director, Executive Director, and currently Director of Research and Development. She earned a Bachelor’s degree in Applied Behavioral Science and a Master’s degree in Psychology from National Louis University, and is in the dissertation phase of her doctoral studies in Organizational Psychology. She is a Certified Addictions Professional and an International Board-Certified Addictions Counselor. She has significant training experiences and as a University faculty member she has taught psychology courses for the past nine years.

Who Should Attend

Addiction professionals, employee assistance professionals, social workers, mental health counselors, professional counselors, psychologists, and other helping professionals that are interested in learning about addiction-related matters.

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This presentation is for individual use only and may not be reproduced without permission from NAADAC.