Tired of the same old information on ethics, errors, and omissions? This course is not a “refresher,” but rather a refreshingly new approach to identifying and managing ethical issues in practice. Resolving ethical issues is not just about knowing your ethical and legal obligations, but also knowing how to deal with clients and colleagues when ethical conflicts arise. Learn an interest-based approach to building consensus with clients and colleagues, as well as managing ethical conflict in a creative win-win manner.
This workshop will provide you with opportunities to practice your new conflict management skills through the use of case examples and experiential learning. Case examples will involve situations related to current issues, including ethical risks of the use of communication technologies, boundary crossings and clients who are involved in court processes. Learn strategies to help you manage your ongoing practice in a manner that reduces ethical risks, as well as strategies for responding to challenges raised by clients, attorneys and professional colleagues.
- Use a strategic framework to recognize, articulate, analyze and resolve ethical problems and dilemmas that may arise in clinical practice.
- Categorize and manage risk factors that may lead to boundary violations with clients.
- Apply an interest-based approach to resolve ethical conflicts with clients and co-professionals.
- Determine and manage the ethical risks of using communication technologies, including issues related to confidentiality, documentation, boundary crossings, client safety, client exploitation, cross-border services, professional competence and informed consent.
- Engage clients in a full and frank discussion of ethical issues pertaining to confidentiality, privilege and subpoenas to court.
- Respond effectively to attorneys who may request client records or participation of the clinician in court-related processes.